Terms & Conditions

1. Our Role

Sayyar is a platform that helps families and businesses discover and connect with independent private drivers. We do not employ, sponsor, or contract drivers directly. We do not take part in the negotiation, hiring, or employment process.

2. User Responsibility

As a user (family or driver), you are responsible for:

• Complying with applicable Qatari labor laws
• Ensuring any employment or sponsorship is done legally, either by direct sponsorship or through a licensed third-party agency
• Conducting your own due diligence, including background checks and interviews
• Ensuring that any agreement between you and another user (such as work terms or salary) is documented properly

3. Driver Verification

While we review and verify profiles before publication, we do not guarantee:

• The authenticity or accuracy of all driver details
• Their availability, legal status, or work eligibility

We encourage families to conduct their own checks and interviews before making any decisions.

4. No Guarantees or Employment

Sayyar is not responsible for:

• The actions or performance of any driver or family
• Any disputes, injuries, damages, or losses that occur as a result of your engagement with a driver or family
• Any visa, residency, or sponsorship matters

We do not offer legal or employment advice. Please consult with a lawyer or authorized agency if unsure.

5. Membership & Payments

Sayyar offers a paid membership that grants you access to:

• Direct contact with verified drivers
• View complete profiles with photos and videos
• Post job listings to receive applications from drivers

Additional services are available for separate fees, including:

• Comprehensive background checks (criminal records, employment verification, reference checks)
• Additional verification services

We offer a 100% money-back guarantee on access plans. Refunds can be requested before your membership period ends if you couldn't find a suitable driver. Please see our full Refund Policy for details.

Memberships bought inside the Sayyar app are billed by Apple or Google, not by us. For App Store (iOS) purchases, Apple holds the payment and is the only party that can return it: request a refund at reportaproblem.apple.com, or from Plan options in your Sayyar account. The decision is Apple's. For Google Play purchases, and for memberships bought on our website, contact us and we will handle the refund ourselves. The policy is the same either way — only the party returning the money changes.

6. Content & Behavior

You agree to:

• Use the platform respectfully and lawfully
• Avoid sharing false information or misrepresenting yourself
• Not solicit illegal services or employment

We reserve the right to suspend or remove users who violate our policies.

7. Privacy

We respect your privacy. Please review our Privacy Policy for details on how we handle your data.

8. Changes to Terms

We may update these terms from time to time. Continued use of the platform constitutes acceptance of the latest version.

9. Contact Us

For questions or support:

📧 support@sayyar.app